Privacy Policy

Privacy Policy

1. Introduction

This section introduces MilQuest and explains the purpose of the Privacy Policy.

1.1. Who We Are

MilQuest (“we,” “us,” or “our”) is a platform that facilitates event bookings and payments. We value your privacy and are committed to protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

1.2. Purpose of this Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform or interact with us.

2. Data We Collect

We collect personal data to provide, improve, and personalize your experience on the MilQuest platform. The types of data we collect include:

  • Account Information: Name, email address, phone number, and other details provided during account creation
  • Booking Information: Event preferences, payment details, and other booking-related information.
  • Communication Data: Emails, messages, or feedback submitted through the platform.
  • Technical Information: IP address, browser type, and usage statistics collected via cookies (see Section 7).
  • Marketing Preferences: Your preferences for receiving promotional communications.

3. How We Use Your Data

We process your personal data for the following purposes, based on lawful grounds under GDPR:

  • To Facilitate Bookings: Process your bookings and share necessary details with event Organizers (contractual necessity)
  • To Communicate with You: Send transactional emails about bookings and promotional emails (consent or legitimate interest).
  • To Improve Our Services: Analyze platform usage to enhance functionality (legitimate interest).
  • To Comply with Legal ObligationsRetain data as required for accounting, taxation, or regulatory purposes.
  • To Provide Marketing InformationUse your contact information to send relevant promotional content, including updates about events and services offered on the platform (consent or legitimate interest, with the right to opt-out at any time).

4. Sharing Your Data

We share your personal data only when necessary to provide our services, comply with legal obligations, or improve your experience on the MilQuest platform. This includes:

  • Event Organizers: We share booking information with Organizers to facilitate event participation. However, MilQuest does not control how Organizers handle your data once it is shared with them. Organizers are independently responsible for processing and protecting your personal data in compliance with applicable laws. We encourage you to review each Organizer’s privacy policy or contact them directly if you have questions about their data handling practices
  • Service Providers: We engage trusted third-party providers, known as subprocessors, to process data on our behalf. These subprocessors include payment processors, cloud hosting providers, and email service providers. All subprocessors are bound by Data Processing Agreements (DPAs) to ensure your personal data is handled securely and in compliance with GDPR.
  • Legal Authorities: We may share data if required by law or to protect legal rights.

5. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Restriction: Request limited processing of your data in specific cases.
  • Objection: Object to processing based on legitimate interests or for marketing.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise your rights, contact us at dataprotection@milquest.org.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including legal or accounting obligations. For example:

  • Booking InformationRetained for 7 years to comply with accounting and tax regulations
  • Marketing Data: Retained until you unsubscribe or withdraw consent, or for up to 24 months after your last interaction with our platform.

7. Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:

  • Track platform usage (analytics cookies).
  • Remember your preferences (functional cookies).
  • Show relevant ads (marketing cookies).

Du kan hantera eller inaktivera cookies via dina webbläsarinställningar. För mer information, se vår Cookiepolicy.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:

  • Encryption of sensitive data
  • Regular security audits and updates
  • Restricting access to personal data to authorized personnel.

9. International Transfers

We ensure that all personal data processed through the MilQuest platform is handled in compliance with the General Data Protection Regulation (GDPR). All Organizers who use the MilQuest platform are based within the European Economic Area (EEA) and are therefore subject to GDPR regulations.

We do not transfer personal data outside the EEA. If this policy changes in the future, we will update this Privacy Policy and ensure adequate safeguards are in place to protect your data in compliance with GDPR.

10. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a notice on our platform.

11. Contact Us

For questions or concerns about this Privacy Policy or your data rights, contact us at:
E-mail: dataprotection@milquest.org
Adress: Axel Danielssons väg 267, 215 82, Malmö

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