Terms & conditions

Terms & conditions

1. Background

1.1. MilQuest ("MilQuest") provides a platform that facilitates bookings and payments for events organized by third-party event organizers (“Organizer(s)”).
1.2. When users (“User(s)”) book an event through MilQuest’s platform, they accept these Terms and Conditions (“Terms”).
1.3. MilQuest solely facilitates the booking process and ensures that bookings are correctly registered with the Organizer. The delivery and execution of the event are the sole responsibility of the Organizer, with whom the User enters a direct agreement.

2. Use of the Booking Service

2.1. The MilQuest platform is provided to Users free of charge for the purpose of facilitating bookings and managing registrations.
2.2. Use of the MilQuest platform must comply with these Terms and be solely for its intended purpose. Misuse, including unlawful or inappropriate activities, is strictly prohibited.
2.3. User accounts are personal and non-transferable. Any attempt to transfer an account or use it under a false identity will result in termination.
2.4. MilQuest reserves the right to suspend or terminate a User’s access to the platform if the Terms are violated or the platform is misused.
2.5. Inactive accounts (i.e., accounts without bookings) may be deleted after 12 months of inactivity or upon the User’s request.

3. Responsibilities and Limitations

3.1 Event Responsibility and Disputes: MilQuest is not responsible for the delivery, quality, or execution of events booked via the platform. All disputes or inquiries regarding cancellations, refunds, event details, or other issues must be resolved directly with the Organizer.
3.2 Event Descriptions: Event descriptions, schedules, and other details displayed on the platform are provided solely by the Organizer. MilQuest does not verify the accuracy of these details and is not responsible for any discrepancies between the description and the actual event. Organizers are fully accountable for ensuring the accuracy of the event information they provide.
3.3 No Mediation: MilQuest does not mediate disputes or process refunds on behalf of the Organizer. Organizers are solely responsible for fulfilling their obligations as described in these Terms and Conditions.
3.4. Platform Reliability: While MilQuest strives to ensure uninterrupted service, it does not guarantee the platform will be error-free or compatible with all devices and systems.
3.5. Liability Limitation: MilQuest is not liable for damages resulting from system errors, external disruptions, or unauthorized access to User accounts.
3.6. Force Majeure: MilQuest is not liable for events beyond its control, including natural disasters, pandemics, government actions, or technical failures. In such cases, Users will be notified as soon as feasible.

4. Personal Data

4.1. MilQuest processes User personal data in accordance with applicable data protection laws to provide the booking service.
4.2. Personal data provided by the User (e.g., name, contact information) may be shared with the Organizer solely for the purpose of facilitating event participation.
4.3. MilQuest may engage third-party service providers to assist in platform operations, with safeguards in place to protect User data.
4.4. Users can access and manage their data via their MilQuest account or contact MilQuest for support. For detailed information on data handling, refer to MilQuest’s Privacy Policy.

5. Communications and Marketing

5.1 By creating an account or booking an event through MilQuest, you agree to receive transactional emails related to your bookings. You may also receive promotional emails about other events and services offered on the MilQuest platform.
5.2 You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or updating your communication preferences in your account settings. For more details on how we handle your personal data, please refer to our Privacy Policy.

6. Intellectual Property

6.1. All intellectual property rights related to the MilQuest platform and its content are owned by MilQuest or its licensors.
6.2. Use of the platform does not grant any rights or licenses to the User, beyond those expressly provided for the intended use of the platform.

7. Amendments

7.1. MilQuest reserves the right to modify these Terms at any time. Users will be notified of significant changes via the platform or email, and continued use of the service constitutes acceptance of the revised Terms.
7.2. MilQuest may also issue platform-related notices via the website or registered User email addresses. Users are responsible for ensuring their contact information is current.

8. Disputes and Governing Law

8.1. Any disputes arising from these Terms or the use of the MilQuest platform shall be governed by Swedish law, and resolved in swedish court.

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